Legal
Privacy Policy
This Privacy Policy explains how Pavel Banzhetu, operating ReturnBeacon as a sole proprietorship, collects, uses, stores, shares, and deletes information in connection with the ReturnBeacon website and service.
ReturnBeacon is built for business users handling ecommerce review data.
We try to limit collection to information needed to operate the product, generate reports, secure the service, and support customers.
1. Categories of information we collect
We may collect business contact details, account details, billing details, support communications, uploaded files, generated reports, usage records, device and browser information, IP address, log data, and basic analytics data about how the website and service are used.
2. Uploaded files and customer data
ReturnBeacon processes customer-provided files, including ecommerce review exports and related business inputs, in order to generate reports and recommendations. You are responsible for the lawfulness of the data you upload. We treat uploaded files, derived report data, and related outputs as customer data used to operate the service and support the customer relationship.
3. How we use information
We use information to provide the service, process uploads, generate reports, respond to support requests, send transactional communications, detect abuse, maintain security, troubleshoot errors, improve product performance, and comply with legal obligations. We may also use information to prevent fraud and enforce our Terms of Service.
5. Storage and security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No online service can guarantee absolute security, so you should avoid uploading data you are not authorized to share and maintain your own appropriate security controls.
6. Retention and deletion
We keep information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Uploaded files, generated reports, support records, and billing records may be deleted or anonymized when they are no longer needed for those purposes, subject to backups, legal retention duties, and legitimate operational needs.
8. Your rights and choices
Depending on your location and applicable law, you may have the right to request access to information we hold about you, correction of inaccurate information, deletion of certain information, or a copy of your information. You may also object to or request restriction of certain processing. We may need to verify your request and may keep information where the law permits or requires us to do so.
9. International use
ReturnBeacon may be accessed from different locations. By using the service, you understand that information may be processed in jurisdictions other than your own, subject to applicable law and the operational requirements of the service providers we use.
10. Privacy contact
For privacy questions, data requests, or support related to this policy, contact support@returnbeacon.com or by mail at 6834 Woodmore Oaks Dr.